For other options, visit Where to find the model name and serial number? If you do not know your TV's model name, please check the sticker at the lower-left corner of your TV's back panel. Type your TV model name in the search box, then click the Search button.To update using a USB flash drive, proceed as follows: If the update still fails, format the USB flash drive to FAT32 and try again. If the update does fail, delete other files and try again with only the update file saved on the USB flash drive. The update can fail even when using a USB flash drive that meets the above conditions, depending on the size and directory structure of other files on the drive.The update file must be saved in the root directory of the drive.The drive will need to have sufficient free space for the update file.The drive must be formatted in FAT16, FAT32, exFAT, or NTFS.
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